Notes: Chapter 04

    Kassem Kazal pours liquid metal from a small crucible into a large chrome funnel

    Content That Converts

    Metrics that mean money, and the ones that just feel nice.

    The metrics that mean money are saves, shares, and DMs and link clicks, because they show people coming back, passing your content on and starting to convert. Likes, views and follows are vanity metrics, so a report that celebrates them is showing you decoration.

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    01

    The only three metrics

    Saves: people want to come back or show someone. Shares: your content is valuable enough to pass on, and shares drive views, not the other way round. DMs and link clicks: that is the conversion stage. Likes, views and follows are vanity metrics. If that is what your report celebrates, you are being shown decoration.

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    02

    Everyone is a marketing expert

    Every seasoned marketer has had the client who runs strategy from the back seat, certain their idea, or their mate's, or ChatGPT's, beats your years of doing this. Then the results miss and it is your fault. The client knows their business. The marketer knows marketing. Keep that synergy separate or pay for it in performance.

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    03

    Ranking the ways to learn marketing

    Uni marketing degree, C tier: cannot keep pace with AI. HubSpot certificates, C: all theory. Guru courses, F, obviously. YouTube, B: real skills on the go, no credential. Learning purely from AI models, F: that is where the course sellers get their content anyway. The S tier is an entry level job or internship while you study: practice plus theory, nothing else comes close.

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    04

    Skip the degree

    I never finished my marketing degree. Every marketing major, film minors, and still six to eight electives with nothing to do with my life's work standing between me and the paper. Building the business taught me more than the degree ever did, so the business is what I built.

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    Quick answers

    Which content metrics actually matter for a business?
    Saves, shares, and DMs or link clicks. Saves mean people want to come back, shares mean the content is worth passing on, and DMs and clicks are the conversion stage.
    Are likes and views vanity metrics?
    Yes, in Kass's view. Likes, views and follows are vanity metrics. If that is what a report celebrates, you are being shown decoration rather than results.

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